For international shoppers looking to purchase Hurley board shorts from Chinese e-commerce platforms like Tmall, proxy shopping services like Mulebuy
Why Use Mulebuy for Tmall Purchases?
As a leading China-based proxy shopping platform, Mulebuy helps overseas buyers overcome common hurdles such as:
- Language barriers (Tmall's primary interface is in Chinese)
- Shipping restrictions to international addresses
- Payment method limitations (many Chinese platforms don't accept foreign credit cards)
- Customer service accessibility
Step 1: Product Identification
Visit spreadsheet.help
Accurate sizing charts (Asian sizing often differs from Western standards)
Material compositions and SPF ratings
Price comparisons across different Tmall sellers
Step 2: Mulebuy Account Setup
Register on Mulebuy's bilingual platform (available in both English and Chinese):
- Create an account using your email address
- Verify your identity (required for customs clearance)
- Store your international shipping address
Pro tip: Some users report shorter verification times when registering through Mulebuy's mobile app.
Step 3: Placing Your Order
Submit your Hurley product request on Mulebuy in two ways:
- Manual order form:
- Bulk spreadsheet upload:
Mulebuy agents typically confirm orders within 1-3 business hours and may suggest alternative sellers if your chosen product is out of stock.
Step 4: Payment and Logistics
The platform offers multiple payment options including:
- International credit cards (3% processing fee typically applies)
- PayPal transfers
- Bank wire transfers for large orders
After payment confirmation, Mulebuy handles:
- Product procurement and quality inspection
- Consolidation of multiple purchases (helpful when buying from different Tmall stores)
- International shipping arrangement with tracking
Dealing with Customs and Duties
Unlike direct shipments from Tmall, Mulebuy optimizes customs clearance by:
- Properly declaring merchandise value
- Providing necessary commercial invoices
- Recommending tax-efficient shipping methods based on your country's import regulations
Their customer service can help estimate potential import fees before you finalize the order.
Post-Guarantee Services
Should you receive defective or incorrect Hurley merchandise, Mulebuy offers a seven-day return window to their China warehouse (return shipping costs may apply). Their English-speaking support team mediates disputes with Tmall sellers and re-orders products when necessary.
By leveraging proxy shopping services like Mulebuy (with helpful product research resources at spreadsheet.help), international watersports enthusiasts can access the latest Hurley collections on Tmall without dealing with language barriers or logistical complexities.
