Purchasing international brands like Zara from China's Tmall can be challenging due to shipping restrictions and language barriers. Superbuy, a trusted Chinese proxy shopping service, simplifies the process by handling orders, international shipping, and quality checks. This guide will explain how to use Superbuy to buy Zara products from Tmall efficiently.
Why Use Superbuy?
Superbuy acts as a middleman that purchases items from Chinese e-commerce platforms on behalf of international customers. Key benefits include:
- Access to Chinese-exclusive products and deals
- Consolidation of multiple orders into one shipment
- Quality inspection with photo documentation
- Multiple international shipping options (DHL, EMS, FedEx, etc.)
- English-language customer support
For more details on proxy shopping services, refer to this helpful spreadsheet comparison: Proxy Service Comparison.
Step 1: Create a Superbuy Account
Visit Superbuy's website
Step 2: Find Zara on Tmall
While Zara has an official Tmall store (天猫Zara官方旗舰店), Superbuy can purchase from any Taobao/Tmall seller. For best results:
- Search for "Zara" on Tmall or use product links shared in communitiesLook for listings marked "官方" (official) to avoid counterfeits
- Note sizing differences - Chinese sizes often run smaller
Step 3: Submit Order Through Superbuy
Once you've chosen items on Tmall:
- Copy the product URL and paste it into Superbuy's search bar
- Select size, color, and quantity (add notes if needed)
- Confirm price (including domestic China shipping fees)
- Proceed to checkout using your account balance or payment methods like PayPal
Step 4: Quality Inspection & Warehouse Storage
After Superbuy receives your items (typically 3-5 days):
- Storage lasts 180 days (allows for order consolidation)
- Request HD photos (front/back/tags/details) for ~$0.50/item
- Refund possible within 7 days if product is unsatisfactory
Step 5: International Shipping
When ready to ship internationally:
- Choose a shipping method based on speed vs cost needs (Air Mail takes 15-30 days; DHL takes 3-5 days)
- Declare package value (stay under your country's customs threshold)
- Request vacuum packaging/extra protection if Shipping fragile items
- Pay shipping fees and receive tracking number
Tips & Troubleshooting
- For frequently asked questions, check SuperMitbu's buyer handbook or customer service (available 24/7)
- Track packages via 17track.net for consolidated updates
- Compare shipping rates across multiple logistics providers - costs vary significantly by weight
- Learn basic Chinese clothing vocabulary like "尺码表 XiaLi"i (size chartKo” and L码MEComold(!L Size – please edit))
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